Your data protection rights under the General Data Protection Regulation
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individual citizens of the European Union (EU) and the European Economic Area (EEA). Although Clear Burst is based in Australia, we are committed to protecting the privacy of all our website visitors, including those from the EU/EEA.
If you are a resident of the European Economic Area, you have certain data protection rights. Clear Burst aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.
You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions. This is also known as the "right to be forgotten."
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to object to our processing of your personal data, under certain conditions.
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
We process your personal data based on the following legal grounds:
We collect the following types of personal data:
As we are based in Australia, any personal data you provide to us may be transferred to and processed in Australia. Australia is recognised by the European Commission as providing an adequate level of data protection.
We ensure that any transfers of personal data are done in compliance with GDPR and that appropriate safeguards are in place to protect your data.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for. To determine the appropriate retention period, we consider:
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.
If you wish to exercise any of the rights set out above, please contact us using the details below. You will not have to pay a fee to access your personal data or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
You have the right to make a complaint at any time to a supervisory authority. In Australia, you can contact the Office of the Australian Information Commissioner (OAIC). For EU residents, you may also contact your local data protection authority.
For any questions about this GDPR compliance statement or to exercise your data protection rights, please contact our Data Protection Officer:
Clear Burst - Data Protection
142 Renewable Way
Green Valley NSW 2190
Australia
Email: [email protected]
We may update this GDPR compliance statement from time to time. We will notify you of any changes by posting the new statement on this page and updating the date at the top of this page.